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Ordinary People Taking Action
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Employee First.2/22/2018 Her infant son is sick and will spend months in and out of the ER. She knows she needs to stay focused on what is most important – her baby. Her manager tells her to do what she needs to do for her family. They work out an adjusted schedule that allows for her to stay focused on her baby – every ounce of attention that is needed for her son is permitted. And, they have an agreement to keep her engaged with her projects at work. Two years later, her baby is a healthy toddler and she is recognized as the “top performer” for the company.
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Elevator ride.2/21/2018 It was a Monday morning, October 1, 2012.
I was headed to facilitate a training for a team at Microsoft. I was proud of myself for arriving on time, early in fact. Happy to have a warm latte in my hand, I also managed to carry my purse, computer bag and roll a cart of training materials behind me. It was sunny outside and honestly it was a good Monday. I pushed the elevator button to go up and waited for the elevator to arrive. When the doors opened, four men came out of the elevator laughing, almost like grade-school boys. I didn’t think much of it and thought maybe they were having a good day too. I proceeded to make my way into the elevator and push the button 23, when I realized immediately why those men were laughing. They had pushed every single button in the elevator as they got out. Childlike I thought. In a moment, something so tiny took my great Monday and really made it go sour. I was so annoyed by having to stop at all these floors. Also, I happen to hate being in elevators, so this was just extending an already unenjoyable experience. And as the seconds passed, I was no longer just annoyed. I was furious.
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Eight years ago, Jason arrived home to tell his wife, Jessica, that he had been promoted to Group Manager. He didn’t really want the manager role, but was talked into it. Because he was the top performer — exceeding his quota by an average of 165% the last two quarters — it was assumed he’d be a great manager as well.
Jessica had been a manager for several months already and recalled the “Manager Immersion Boot Camp” that she recently went through at her Fortune 500 company. One of her colleagues had commented, “Any training with “immersion” and “boot camp” in it means the participants will probably be inspired during the training — but once back at their desk forget everything they learned. Too much information, with not enough application, is usually the problem.” What proved to be true was that Jessica couldn’t remember the tips she’d learned as Jason prepared to be “the manager” the following day in the office. She did however, give him the business card of her professional coach.
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You're enough today.2/14/2018 Sarah sits at her kitchen table and drops her head into her hands. She wonders how she is going to balance everything that is on her plate today – three business meetings and a proposal deadline, and now a sick child. Matt, Sarah’s husband, is facing an equally busy day at his office, and the decision was made the previous evening that Sarah would be the one to stay home with their daughter.
With full-time work schedules and the demands of two children, Sarah and Matt often feel like their lives are a juggling act. In their strong, supportive community, carpooling and help is easy to come by — a huge factor in making it all work out okay. Until something like a sick day throws a wrench into their system.
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She had to leave to be seen.1/30/2018 As she finally reached the gate for her flight home, Sarah had time to reflect on the job interview she’d flown two thousand miles to attend. The leadership team had called her a solid candidate. The interview panel actually used the phrase “perfect for the job”. She’d been hired on the spot.
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